Booking and agreement
Equipment, dates, delivery or pickup method, cable selections, and charges are shown before the renter signs. The signed agreement is completed before payment is requested.
Rental policies, plainly stated.
These are the customer-facing booking guidelines. The completed rental agreement, including its equipment schedule and signature, controls if there is any difference.
Rental period and availability
Listed pricing is per 24-hour rental period. Availability is checked against the actual rental window and the quantities already committed to other confirmed rentals.
Cancellation and refunds
The current policy is that cancellations are non-refundable. A defective or non-functional standalone item may qualify for review. Incorrect configuration or improper use does not qualify for a refund.
Delivery, setup, and strike
Delivery, setup, testing, and strike are shown separately when selected. Delivery, custom-order, and expedited-service fees are non-refundable. A delivery one hour or more past its scheduled time may qualify for review.
Booking changes
Changes require confirmation from DFW Sound Rental. A requested item, date, cable, delivery window, or setup change is not final until availability and the updated price have been confirmed.
Privacy and secure payment
We use the contact and event information provided to prepare the rental, agreement, and support the booking. Card details are entered directly with Square during secure checkout and are not stored by this website.
This private preview still needs owner approval of the final agreement and an end-to-end email and payment check before live booking is enabled.