RENTAL SUPPORT

A real person for the practical details.

Questions about a rental, pickup, delivery, setup, or a booking change? Reach out with your booking reference and event date so we can help quickly.

Need to change a booking?

Contact us before the rental begins. Include the booking reference, event date, and the exact change you need. We will confirm availability and any price change before altering the booking.

Pickup, return, and delivery

Your confirmed booking contains its schedule and fulfillment method. Pickup and return instructions are confirmed with the rental; delivery customers receive their scheduled delivery and collection times in the agreement.

Agreement and payment

Your agreement must be completed before payment. The completed agreement is sent to both the renter and DFW Sound Rental after electronic signature.

BEFORE YOU BOOK

Know the important rental policies.

Review the plain-English booking, cancellation, delivery, and payment summary. The signed rental agreement remains the controlling document.

Read rental policies